In this course, you’ll learn how to conduct a usability study on your organization’s website or web app. My hope is that you’ll be able to use what you learn in this course to do a usability study at your organization, which will help you not only improve your web product, but also rethink and refine its role at your organization.

But first, let’s go over how you actually navigate this course. The whole course is broken up into four learning modules, and each module has several lessons in it. Each lesson has a video and then a quick assignment or quiz. So, when you start each lesson, watch the video first. Then, scroll down the screen, where you’ll find the quiz or assignment. Complete it, click the submit button, then go back to the lesson and click “Complete Lesson.”

You’re able to communicate with your instructor by clicking the “Contact Teacher” button, where you can ask questions. You also have access to one half-hour consultation session per module with your instructor, which you can access by emailing your instructor.

That’s it. Happy learning!